Gizlilik Politikası
Last updated: September 14, 2026
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1. Scope
This Privacy Policy explains how your information is collected, used, shared and protected when you use the [SİTE ADRESİ] website (the "Site") operated by [ŞİRKET UNVANI] (the "Company", "we"). The legal disclosure regarding the processing of your personal data is set out in detail in the KVKK Privacy Notice; this policy supplements that notice.
2. Information We Collect
2.1. Information you provide to us directly
- Your first name, last name, email address, phone number, and delivery and billing address provided during registration and ordering,
- Your answers to the Skin Analysis test and your skin type, skin needs and product preferences (optional),
- Product reviews, ratings, product questions and your correspondence with customer services,
- Your commercial electronic message and notification preferences.
2.2. Automatically collected information
- IP address, browser type, and device and operating system information,
- Pages visited, searches made, products added to the basket and session durations,
- Information collected through cookies and similar technologies (see the Cookie Policy for details).
2.3. Payment information
Card payments are processed through the PayTR secure payment infrastructure with 3D Secure verification. Your card details, such as card number, expiry date and security code, are not stored on the Site or on the Company's servers. Only the information required to complete the order, such as the payment result and transaction reference, is transmitted to the Company.
3. How Do We Use Your Information?
- To receive, prepare, deliver and invoice your orders,
- Managing your membership account and loyalty points,
- Responding to your return, exchange and support requests,
- Offering product recommendations based on your Skin Analysis answers and preferences,
- Ensuring the security of the Site and preventing misuse and fraud,
- To measure the Site's performance and improve the user experience,
- To keep you informed about campaigns and new arrivals, if you give your consent,
- Fulfilling our legal obligations.
4. Who Do We Share Your Information With?
We do not sell or rent your personal information. Your information is shared only to the extent necessary to provide the service, with contracted shipping companies, the payment institution and banks, hosting and IT service providers, email and SMS service providers, accounting and legal advisors, and authorised public institutions and organisations as required by law. These parties are expected to use your information only on our behalf and for the specified purposes, and to take appropriate security measures.
5. Your Communication Preferences
Transactional messages such as order confirmations, shipping notifications and password resets are sent as part of the service. Campaign and discount announcements, however, are sent only if you have given consent under Law No. 6563 on the Regulation of Electronic Commerce. You may withdraw your consent at any time via the My Account page or by using the opt-out option in the messages.
6. Cookies
Strictly necessary cookies are used for the Site to function. You can manage your preferences for functional, analytics and marketing cookies via the cookie notice on the Site and your browser settings. Analytics and marketing cookies are used only with your explicit consent. Details are provided in the Cookie Policy.
7. Information Security
We take reasonable technical and administrative measures to protect your information. These measures include SSL-encrypted connections, storing passwords in irreversibly encrypted form, cross-site request forgery (CSRF) protection for form submissions, role-based access control, regular backups and security updates. However, please remember that no transmission over the internet is completely risk-free, and we recommend that you do not share your account password with anyone.
8. User Content
Your approved product reviews are published publicly with your name abbreviated (e.g. "Ayşe K."). Please do not share personal information such as phone numbers, addresses or health information in your reviews and questions; content containing such information will not be published.
9. Children's Privacy
Membership of the Site is open to persons who have reached the age of 18. We do not knowingly collect personal data belonging to persons under the age of 18. Should you become aware of such a case, please notify us at [E-POSTA]; the relevant data will be deleted without delay.
10. Third-Party Services
During processes such as payment and shipment tracking, you may be redirected to the pages of third-party service providers. The respective service providers are responsible for the privacy practices of these services; we recommend that you review the privacy notices on those pages.
11. Your Rights
You may exercise your rights listed in Article 11 of Law No. 6698 using the methods described in the KVKK Privacy Notice. You can update your account details, change your communication preferences and request the termination of your membership at any time via the My Account page.
12. Changes
This Privacy Policy may be updated in line with changes in legislation or developments in our services. The current version is always published on this page; material changes are also notified separately to our registered members.
13. Contact
For questions about the Privacy Policy, you can contact us at [E-POSTA], by phone at [TELEFON] or at [ADRES].
Last updated: [GÜNCELLEME TARİHİ]