Üyelik Sözleşmesi

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1. Parties

This Membership Agreement ("Agreement") is concluded between [COMPANY TITLE] ("Company"), the operator of the website published at [SITE ADDRESS] ("Site"), and the natural person who becomes a member of the Site ("Member"), upon the Member completing the membership form and approving the Agreement electronically.

• Trade Name: [COMPANY TRADE NAME]
• MERSIS No: [MERSIS NO]
• Address: [ADRES]
• Tax Office / Tax No: [TAX OFFICE] / [TAX NO]
• Telephone: [TELEFON]
• E-mail: [E-MAIL]
• Registered Electronic Mail (KEP) Address: [KEP ADDRESS]

2. Subject of the Agreement

The subject of the Agreement is to set out the conditions for using the membership services offered on the Site and the mutual rights and obligations of the parties. Each purchase made through the Site is additionally subject to the provisions of the Preliminary Information Form and the Distance Sales Agreement.

3. Membership Conditions

1. To become a member, you must be at least 18 years of age and have legal capacity to act. The Company may suspend or terminate the memberships of persons found to be under 18 years of age.
2. The Member accepts that the information provided in the membership form is accurate, up to date and complete, and is obliged to update it via the My Account page if any of it changes.
3. Each natural person may open only one membership account. Accounts may not be opened on behalf of another person or with false information.
4. Membership is free of charge. Membership does not create any obligation to shop on the Site.

4. Account Security

1. The Member is obliged to keep the e-mail address and password of their account confidential. The Member is responsible for any consequences arising from sharing the password with third parties or from the Member's negligence.
2. If the Member suspects unauthorised use of their account, they must change their password immediately and notify the Company at [E-POSTA].
3. For security purposes, the Company may request additional verification for, or temporarily suspend, accounts in which it detects unusual activity.

5. Obligations of the Member

1. The Member agrees to use the Site in accordance with the law, public morality and this Agreement.
2. The Member may not use software or methods that disrupt the operation of the Site, place an excessive load on it or endanger its security, and may not collect Site content using automated tools.
3. The Member may not open more than one account or place false orders in order to gain unfair advantage from campaigns, discounts and points.

6. User Content: Reviews and Questions

1. The Member may write reviews and ratings about products and ask questions on product pages. Submitted content is reviewed by the Company before publication.
2. Content that contains insults, profanity or discrimination; includes personal data, advertising or links to other sites; is untrue, unrelated to the product or attributes therapeutic effects to products will not be published and may be removed even if already published.
3. The Company assesses reviews not on whether they are positive or negative, but on their compliance with the rules above.
4. The Member accepts that the content they submit belongs to them and does not infringe the rights of third parties. The Member permits approved content to be published on the Site free of charge with their name abbreviated; they may request removal of the content at any time.

7. Loyalty Programme

1. The Member earns points equal to 3% of the net order amount (after discounts; excluding shipping fees and service charges) on every purchase made on the Site. 1 points are worth 0,01 TL.
2. Points are credited to the account once the order is delivered to the Member. Points for returned products are deducted from the account.
3. Points can be used to pay for up to 50% of the basket total. Points cannot be exchanged for cash or transferred to another account.
4. New members receive 1.000 points as a membership gift. The Member is awarded 200 points for each approved product review.
5. The programme consists of Bronze, Silver and Gold tiers. All members start at the Bronze tier. A Member who has made purchases totalling 2.500 TL or more in the last 12 months is upgraded to the Silver tier and earns 1,5x points. A Member who has made purchases totalling 7.500 TL or more in the last 12 months is upgraded to the Gold tier, earns 2x points and benefits from free shipping. The gift wrapping service is free of charge for Silver and Gold tier members.
6. Points found to have been obtained by unfair means may be cancelled by the Company.
7. The Company may amend the programme conditions or terminate the programme, provided that this is announced in advance on the Site; in such case, a reasonable period shall be granted for the use of points earned up to that date.

8. Intellectual Property Rights

All intellectual and industrial property rights in all elements of the Site, including its design, logo, texts, content guides, photographs, images, software and database, belong to the Company or its licensors. These elements may not be copied, reproduced, distributed or used for commercial purposes without the Company's written permission. The trademarks and images of the products offered for sale on the Site belong to their respective right holders.

9. Personal Data and Consent to Commercial Electronic Messages

1. The Member's personal data are processed under Personal Data Protection Law No. 6698 in accordance with the principles set out in the KVKK Privacy Notice and the Privacy Policy.
2. Sending commercial electronic messages (e-mail, SMS, calls) about campaigns, discounts and new arrivals is subject to the Member's separate consent pursuant to Law No. 6563 on the Regulation of Electronic Commerce. This consent is optional and is obtained separately from the approval of the Agreement; not giving consent does not affect the ability to become a member or shop.
3. The Member may withdraw consent to receive commercial electronic messages at any time, without giving any reason, via the My Account page, the opt-out option in the messages, or by contacting [E-POSTA]. Informational messages regarding orders, delivery and account security are not covered by this.

10. Limitation of Liability

The Company takes reasonable care to ensure that the Site operates without interruption or errors; however, it cannot be held liable for access interruptions arising from maintenance work, technical failures, problems originating from internet infrastructure or force majeure. Product descriptions, ingredient guides and Skin Analysis test results on the Site are for general information purposes only and do not constitute medical advice. This provision does not limit the Company's obligations arising from consumer legislation.

11. Term and Termination of the Agreement

1. The Agreement enters into force upon the Member's approval and is of indefinite duration.
2. The Member may terminate their membership at any time via the My Account page or by contacting [E-POSTA]. Upon termination of membership, unused points become invalid; rights and obligations relating to ongoing orders are reserved.
3. If the Member acts in breach of the Agreement, the Company may suspend the membership or terminate the Agreement by notifying the Member.

12. Amendments and Notifications

The Company may amend the provisions of the Agreement in accordance with the legislation; amendments take effect on the date they are published on the Site, and material amendments are notified to the Member by e-mail. Notifications between the Parties are made via the e-mail address registered in the Member's account and the Company's [E-POSTA] address.

13. Dispute Resolution

Turkish law applies to disputes arising from the Agreement. A Member acting as a consumer may apply to the consumer arbitration committees at their place of residence or where the consumer transaction took place, within the monetary limits set annually by the Ministry of Trade, and to consumer courts for disputes exceeding these limits.

14. Entry into Force

This Agreement, consisting of fourteen articles, enters into force as soon as it is approved electronically by the Member.